About Us

About Us

At Instruction Matters

We specialize in empowering professionals to enhance efficiencies in their day-to-day operations, boost employee morale, and foster strong client relations.

 We understand the pursuit of excellence in your industry and are here to guide you toward becoming the best.

Unlock the Secrets to Cultivating Leadership and a Culture of Learning and Development with Our FREE Checklist!

At Instruction Matters

We specialize in empowering professionals to enhance efficiencies in their day-to-day operations, boost employee morale, and foster strong client relations.

 We understand the pursuit of excellence in your industry and are here to guide you toward becoming the best.

Unlock the Secrets to Cultivating Leadership and a Culture of Learning and Development with Our FREE Checklist!

Elevating Morale, Client Relations, and Day-to-Day Operations: The Instruction Matters Advantage

Elevating Morale, Client Relations, and Day-to-Day Operations: The Instruction Matters Advantage

Instruction Matters is driven by the belief that unlocking a company’s full potential hinges on effective employee training and leadership. In the professional landscape, inadequate training can lead to decreased workplace efficiency, costly mistakes, and a competitive disadvantage. 

Our mission is to bridge the gap by providing comprehensive training programs, which have been shown to raise profits by 24% on average for companies compared to those that do not invest in employee development.

Problem in the Industry

Without a strategic onboarding process, organizations often face growing pains marked by informal procedures leading to confusion among employees.

Instruction Matters Approach

We conduct a thorough analysis, delving into data and engaging in comprehensive strategic meetings. This deep dive lets us understand the unique vision, potential obstacles, and existing structures. We recognize that a one-size-fits-all approach doesn’t work and tailor our solutions accordingly.

Problem in the Industry

Without a strategic onboarding process, organizations often face growing pains marked by informal procedures leading to confusion among employees.

Instruction Matters Approach

We conduct a thorough analysis, delving into data and engaging in comprehensive strategic meetings. This deep dive lets us understand the unique vision, potential obstacles, and existing structures. We recognize that a one-size-fits-all approach doesn’t work and tailor our solutions accordingly.

Problem in the Industry

Traditional training programs often focus solely on skill acquisition without considering the broader impact on employee morale and client relations.

Instruction Matters Approach

Our curated training programs go beyond imparting skills. We design courses that nurture innovative relationships with shareholders, employees, and clients. By addressing the holistic needs of your organization, we ensure that training contributes to improved morale, enhanced client relationships, and streamlined day-to-day operations.

Problem in the Industry

Traditional training programs often focus solely on skill acquisition without considering the broader impact on employee morale and client relations.

Instruction Matters Approach

Our curated training programs go beyond imparting skills. We design courses that nurture innovative relationships with shareholders, employees, and clients. By addressing the holistic needs of your organization, we ensure that training contributes to improved morale, enhanced client relationships, and streamlined day-to-day operations.

Problem in the Industry

Companies struggle to make informed decisions without a high-level overview of their operations, hindering progress and growth.

Instruction Matters Approach

We leverage data analytics to provide insights that empower leadership. Through a meticulous analysis of data, we offer a clear understanding of how everything works. This supports employees in their day-to-day roles and enables leadership to make sound decisions, positioning the organization for continuous improvement.

Problem in the Industry

Companies struggle to make informed decisions without a high-level overview of their operations, hindering progress and growth.

Instruction Matters Approach

We leverage data analytics to provide insights that empower leadership. Through a meticulous analysis of data, we offer a clear understanding of how everything works. This supports employees in their day-to-day roles and enables leadership to make sound decisions, positioning the organization for continuous improvement.

Why Instruction Matters Stands Out

Tailored Solutions

While other solutions might offer generic approaches, Instruction Matters stands out by tailoring training programs to your organization's specific needs. Our deep dive into your challenges ensures that our solutions are uniquely crafted to address your pain points.

Innovative Relationship Building

We understand that strong relationships are at the core of success. Our training goes beyond the conventional, fostering innovative ways to connect with shareholders, employees, and clients, setting you apart in the market.

Strategic Vision for Ongoing Success

Instruction Matters doesn't just provide short-term fixes. We work with you to understand your long-term goals, enabling us to position your organization to exceed expectations month over month. Our comprehensive approach ensures that employees and leadership are equipped for sustained success.

The Cost of Inadequate Training

Research indicates that employee turnover costs small businesses an average of $8,000 to $12,000 per employee, with indirect impacts on productivity, morale, and customer experiences. 

We recognize the pivotal role of proper employee training in improving operational efficiency and strengthening the workforce. By partnering with Instruction Matters, you ensure your employees receive the support they need, reduce turnover, increase satisfaction, and set the stage for long-term success.

Our Core Values

At the heart of our work are core values that guide our approach

Offering Solution Focused Options

Identifying and addressing
root causes to deliver
tangible results.

Pacing for Long-Term Achievements

Setting realistic goals for
steady and sustainable
business growth.

Employing Ethical
Work Practices

Upholding unwavering
commitment to ethical
practices and accountability.

Offering Solution Focused Options

Identifying and addressing
root causes to deliver
tangible results.

Pacing for Long-Term Achievements

Setting realistic goals for
steady and sustainable
business growth.

Employing Ethical
Work Practices

Upholding unwavering
commitment to ethical
practices and accountability.

Offering Solution Focused Options

Identifying and addressing
root causes to deliver
tangible results.

Pacing for Long-Term Achievements

Setting realistic goals for
steady and sustainable
business growth.

Employing Ethical
Work Practices

Upholding unwavering
commitment to ethical
practices and accountability.

Now, let’s explore how these values align with your organizational vision. Book a Complimentary Strategic Partnership Consultation, where we can discuss your unique challenges and goals. Together, we’ll craft tailored solutions that resonate with our shared values and drive tangible, sustainable results for your business. 

Book Your Complimentary Strategic Partnership Consultation

In each scenario, Dr. Carmalita Keith’s tailored solutions are designed to address specific challenges and deliver transformative results for organizations seeking excellence in their operations and workforce management. We want to invite you to partner with us.